For medical practices
Fill open appointments.
See more patients.
Earn more revenue.
FirstPass VIP helps participating medical practices turn cancellations and available appointments into opportunities to see patients who are actively looking for faster care.
No complicated setup. Your practice chooses which appointment openings to make available.
Why give FirstPass your open appointments?
An empty appointment earns your practice $0.
FirstPass helps connect those available openings with patients actively searching for faster access to care. Your practice earns its normal revenue from the completed visit.
You keep control of your schedule
- You decide which providers participate.
- You decide which appointment types are available.
- You decide how many openings to offer.
- You can stop at any time.
FirstPass helps bring the patient
Members are already searching for earlier access in your specialty and area. You are not marketing to them — they are looking for you.
The opportunity is already sitting on your schedule
Instead of letting an available appointment go unused
Practices lose capacity every day through cancellations and no-shows. Make the opening available through FirstPass and give another patient the opportunity to be seen sooner.
- 01An opening becomes available
- 02Share it with FirstPass
- 03A patient books it
- 04Your practice sees an additional patient
Why this matters
Your empty appointments have value
32%
of medical groups reported higher patient no-show rates in 2026 compared with 2025.
19.95%
appointment cancellation rate reported in 2024 single-specialty data.
27.4%
of canceled visits were rescheduled within 30 days — the rest stayed unused.
Source: MGMA Stat poll, August 2026, and 2025 MGMA DataDive. Industry figures describing the sector generally, not a projection of results for any individual practice.
Start filling openings — free →It takes less than 60 seconds to join
Three steps, no integration
Enroll your practice
Practice name, specialty, your name and a work email. No fee, no contract, no payment details.
Share available appointments
Your staff decides which openings to make available. Start with a single cancellation if you like.
See more patients
When a FirstPass patient selects an opening, your practice receives the appointment details and follows its normal intake and scheduling procedures.
You're always in control
Give FirstPass one opening.
We don't need your entire appointment calendar. Start with one cancellation, one opening tomorrow, or a few times each week. See how it works for your practice and increase participation whenever you're ready.
Why FirstPass
What participating practices get
More patients
Reach patients actively seeking faster access to participating providers.
Recover open capacity
Give cancellations and available appointments another opportunity to become a completed visit.
No cost to join
There is no enrollment fee for participating practices, and no fee to list an opening.
You control availability
Your office decides what appointment inventory is made available, and when.
Better patient access
Help appropriate patients obtain earlier appointments when participating availability exists.
Enroll free & add your first opening
You don't have to change your scheduling system
Enroll your practice and let us help you fill your next available appointment. No enrollment fee, no payment required to participate.